We ask that you read this Policy carefully prior to registering with us, as it contains important information about what to expect when we collect personal information about you and how we will use your personal data.
The Dash Cam app (“4Sight“) is operated by Auto Logistics Solutions Limited a limited company registered in England and Wales under company number 07299447 with registered office at 8-10 Bolton Street, Ramsbottom, Bury, Lancashire, BL0 9HX
We are registered under the terms of the Data Protection Act 1998 in the Information Commissioner’s Office Public Register of Data Controllers (at www.ico.gov.uk) under registration number ZA050360
Auto Logistics Solutions Limited and its partners are jointly referred to in this Policy as “We”, “Us” or “Our”.
For the purposes of this Policy, you, as contracting party, are referred to in this Policy as “You” or “Your”.
We provide 4Sight which facilitates You to use Your Device as an on board camera that continuously monitors the view through Your vehicle’s windscreen. The product works by recording 20 seconds (15 seconds pre accident and 5 seconds post accident) of video evidence in the event of an accident.
This will include records of sound, location, speed and G-Force data.
The purpose of this Policy is to set out the purposes for which, and the manner in which, We may collect, use and share personal information about You, which You consent to provide to Us through Your use of 4Sight and/or Your Device. By either registering as a user of any services provided by Us via 4Sight, and/or by using 4Sight, generally, You consent and agree to this use by Us.
By purchasing a 4Sight Subscription, You consent to Us collecting and utilising Your driving data in accordance with this Policy. If You do not agree to this Policy, please do not use 4Sight. Your use of 4Sight is also governed by Our online terms and conditions. Please ensure You have read the terms and conditions as well as this Policy. You can access Our Policy at any time within 4Sight via Your Profile.
1. What type of personal data do We collect?
When You register and/or use 4Sight We will collect Your:
- mobile number;
- email address; and
- current insurer.
We will also collect:
- vehicle registration number, vehicle type;
- images of accident location, vehicles involved & road conditions;
- videos of travel (20 seconds);
- accident location;
- vehicles in public places;
- car number plates;
- Your location; and
- speed of travel.
We will only use this information in certain circumstances please refer to section 2 “How do We use
Your Information” for more details
2. How do We use Your Information?
We may use information that You provide to Us or that We obtain:
- to register You with 4Sight and to manage any account You hold with Us;
- to administer Our 4Sight services;
- to contact You about products and offers which We think may be of interest to You (see section 3 “Marketing”);
- to improve user experience and to prevent abuse; this includes in particular IP address, browser version, screen resolution and the operating system of the device used for the access, the date and time of the access, the time spent on the pages and accessed individual subpages during the access;
- to send periodic emails;
- for Our internal training;
- to help Us reduce fraud, by checking if another driver is making a false claim against You, or if You are making a false claim;
- where We are required to do so by law, or where We suspect fraud or attempted fraud;
- to make back ups.
Please note that when We obtain a photo or video from Your mobile phone via 4Sight, a copy is stored on Our database which is associated with 4Sight. A copy may also exist in Our archived systems. We also store the details You enter on 4Sight in a database. This database, along with one or more backup copies, is stored on computers based in the European Union. Please note that all information captured via 4Sight shall be sent to cloud storage where an internet connection is available.
If You do not want Your information stored on Our database, on Our cloud or within Our archived systems, You can do this by contacting us at [email protected].
We may store and process Your information on Our own information technology systems or on systems owned by third parties that may store and process Your information on Our behalf.
We may share Your personal information with Our service providers including for the provision, distribution, delivery and marketing of Our products and services, for advertising purposes. Please note that We do not share Your information with marketing companies and We undertake to carry out all marketing Ourselves. We will however utilise the systems of third parties to carry this out.
We may send to You marketing communications relating to Our business or the businesses of carefully selected third parties which We think may be of interest to You by post or, where You have specifically agreed to this, by email or similar technology.
We may utilise in app popups to inform You of adverse driving conditions, or to make marketing recommendations in connection with 4Sight.
If You do not wish to receive such marketing or have Your information shared with third parties for advertising purposes You have the ability to opt-out of marketing. You can do this by contacting Us at [email protected]. Where We send marketing to You via email, these will contain an unsubscribe button at the bottom of the email. Please be aware that emails (such as account recovery or forgotten password reminders) containing Your log in details or account details will not have the unsubscribe button included within them.
4. Disclosure of Your Information
We may give information about You to the following companies and organisations who may use it for the same purposes as set out above:
- to Our employees and agents to support and administer any accounts, products and services provided to You now or in the future;
- to agents who (on Our behalf) profile Your data so that We may tailor the goods/services We offer to Your specific needs;
- to anyone to whom We transfer Our rights and duties under Our terms and conditions with You, in whole or in part;
- insurers (please see section 9 “Insurance” for more detail);
- if We have a legal duty to do so or if the law allows Us to do so; and
- in order to enforce or apply Our terms and conditions and other agreements, or protect the rights, property or safety of Us, Our users, or others. This includes exchanging information with other companies and organisations for the purposes of Crime Prevention (see section 5, below).
Where We transfer Your personal information to countries outside of the European Economic Area We will ensure that Your personal data is protected in accordance with applicable UK Data Protection Legislation.
5. Crime Prevention & Fraud
In order to protect Our customers and Us from fraud and theft, We may share information which We hold and which has been supplied to Us in connection with 4Sight for the prevention and detection of crime. If fraud is identified from false or inaccurate information provided by You, details will be passed to fraud prevention agencies. Such fraud prevention and law enforcement agencies have the right to access and use this information.
If We suspect fraud, We will share Your relevant personal information with them if We are requested to do so and/or if there is a lawful criminal and/or civil basis to do so. Where data is shared it will be via a secure medium.
We may share Your information with insurers where You instruct Us to do so. If following an accident You instruct Us to handle a claim on Your behalf We may be asked by insures for a copy of the footage filmed or images captured on Your device via 4Sight. In such circumstances We will never disclose Your information to an insurer without Your express authority. Other information may be required by an insurer, again We will only ever release information to an insurer which has been
expressly authorised by You.
The types of information that will be shared with an insurer are:
- location of accident; and
- date of accident.
We will share the above information with the insurer in order to assist with You with an insurance claim and to establish liability for an accident. If We feel fraud has been attempted then We will use Your details to protect You by registering the fraud with the insurance companies. Where We suspect You of committing fraud as per section 5 of this Policy, We will report this to the police and the insurers.
Please note that in some circumstances (like a bad accident) insurers may disclose Your information to the police. Insurers also pass information to the Claims and Underwriting Exchange Register, run by Insurance Database Services Ltd (IDS Ltd) and the Motor Insurance Anti-Fraud and Theft Register run by the Association of British Insurers (ABI).
Information may also be disclosed to the Motor Insurers’ Database (MID). The MID and the data stored on it may be used by the Police, the DVLA, the DVANI, the Insurance Fraud Bureau and other bodies permitted by law for:
- law enforcement (prevention, detection, apprehension and or prosecution of offenders); and/or
- the provision of government services and/or other services aimed at reducing the level and incidence of uninsured driving.
If you are involved in a road traffic accident (either in the UK, the EEA or certain other territories), the insurers may search the MID to obtain relevant information. Persons pursuing a claim in respect of a road traffic accident (including citizens of other countries) may also obtain relevant information which is held on the MID. You can find out more about this at https://www.mib.org.uk/
7. Security and Data Storage
We will treat all of Your information in strict confidence and We will endeavour to take all reasonable steps to keep Your personal information secure once it has been transferred to Our systems. We adopt appropriate data collection, storage and processing practices and security measures to protect against unauthorised access, alteration, disclosure or destruction of Your personal information, and data stored on 4Sight and associated databases.
We use an Amazon Cloud service (AWS) based in Ireland which uses a content distribution network, to store Your information. AWS maintains certification with robust security standards, such as ISO 27001, SOC 1/2/3 and PCI DSS Level 1. The Article 29 Working Party has approved the AWS Data Processing Agreement which includes the Model Clauses.
Please note that the internet is not a secure medium and We cannot guarantee the security of any data You disclose online. You accept the inherent security risks of providing information and dealing online over the Internet and will not hold Us responsible for any breach of security unless this is due to Our negligence or wilful default.
Subject to the Data Protection Act 1998, You have the right to know what personal data (as defined and in accordance with in the Data Protection Act 1998) that We keep about You, upon receipt of a written request to the address below and payment of a small statutory fee. You also have the right to have any information We hold about You corrected if it is incorrect. If You are concerned that any of the information We hold on You may be incorrect, and You are unable to change it Yourself as described in section 10 “How do I change any details stored on 4Sight?” below, please contact Us at the address set out in section 11 “Contact Us” below.
9. Links to Other websites
10. How do I change any details stored on 4Sight?
If for any reason You are unsure about the personal information We are holding in Your name, please contact Us. We will happily review Your information and update the records if required. You can email Us at [email protected]. You can also manage your information and amend Your details within 4sight by accessing Your user profile listed as “Account Details” within 4Sight.
Unfortunately due to the nature of images, sound, date and time data and videos which may be captured via 4Sight, these cannot be altered.
11. Contact Us
For assistance in using 4Sight, general questions about this Policy. You can contact Us by email at [email protected].
If You contact 4Sight support, only the information You have submitted as part of Your contract with Us and/or provide to Us during such contract will be used in dealing with Your request.
12. What happens to my data if I stop using 4Sight?
If You decide that You do not wish to register with 4Sight, or subsequently wish to stop using 4Sight, Your personal data will be retained on Our servers and affiliated databases. If You would like Your details permanently deleted, please contact Us using the details above at section 11. Please note that We and Our third party providers who deliver 4Sight functionality may still retain pseudonymous data for the purposes set out in this Policy, You cannot be identified from this data.
13. Changes to Policy
We keep Our Policy under regular review and may amend and update this Policy from time to time. We may utilise in app popups to inform you of changes to this Policy or our Terms and Conditions. Where We do this We will request that you accept the new terms and or policy by clicking “I accept”
This Policy was last updated on 22 December 2016.